One
Simplify
Give people one clear place to get help and explain technical decisions in plain language.
About · Ann Arbor, Michigan
ICT Solutions manages the everyday technology and cybersecurity work that small and midsize organizations depend on — with clear responsibility, practical guidance, and scope defined in writing.
Three words that decide what we do first, what we recommend, and what we refuse to leave until later.
One
Give people one clear place to get help and explain technical decisions in plain language.
Two
Connect technology decisions to operations, risk, budget, and what the organization needs next.
Three
Build security into the way systems, people, and data are managed instead of bolting it on afterward.
ICT Solutions is headquartered in Ann Arbor and led by founder & CEO Nirav Desai. Technology support works better when responsibility is clear — from the person answering the issue to the person accountable for the relationship.
When you call, a human answers. That is a working relationship, not a response-time or availability promise.
You depend on technology every day but do not want to build and manage a large internal IT function. You need coverage, clear ownership, and predictable cost.
Reliable daily operations, responsive support for front-desk and clinical teams, protection of patient information, and clearer HIPAA readiness — with coordination across practice-management, imaging, and hardware vendors.
You need structured security, risk assessment, policy, training, and compliance-readiness support — documented well enough to show someone else.
A cloud migration, an infrastructure refresh, a new location, a website, or a digital-marketing initiative — work that needs planning, coordination, and someone who owns the transition.
The people we usually work with are owners and partners, practice and office managers, operations and finance leaders, internal IT leaders who need specialist capacity, and the person who ends up responsible for privacy and security. They care whether staff can work, whether revenue can continue, whether data is protected, and whether someone picks up when something breaks.
Managed IT and cybersecurity define our primary role. Website development and digital marketing remain available as separately scoped project and growth capabilities.
Planning, content structure, design, development, testing, launch, and optional maintenance around one clear visitor action.
Search, AI visibility, landing experiences, and paid campaigns measured against the outcome defined in the project scope.
Coverage and commitments stay in writing. ICT Solutions supports security and compliance readiness; it does not guarantee compliance, uptime, recovery, or prevention of every incident.
A first conversation covers your current environment, the problems that keep recurring, and where responsibility sits today. No obligation, and no scope is agreed until it is written down.
Or call (734) 772-9499 · A human answers