Simplify. Strategize. Secure.

About · Ann Arbor, Michigan

One accountable technology partner, based in Ann Arbor.

ICT Solutions manages the everyday technology and cybersecurity work that small and midsize organizations depend on — with clear responsibility, practical guidance, and scope defined in writing.

01How we operate

Simplify. Strategize. Secure.

Three words that decide what we do first, what we recommend, and what we refuse to leave until later.

One

Simplify

Give people one clear place to get help and explain technical decisions in plain language.

Two

Strategize

Connect technology decisions to operations, risk, budget, and what the organization needs next.

Three

Secure

Build security into the way systems, people, and data are managed instead of bolting it on afterward.

02Founder accountability

Local accountability has a name.

ICT Solutions is headquartered in Ann Arbor and led by founder & CEO Nirav Desai. Technology support works better when responsibility is clear — from the person answering the issue to the person accountable for the relationship.

When you call, a human answers. That is a working relationship, not a response-time or availability promise.

Headquarters
2517 Jackson Ave, Suite #02
Ann Arbor, Michigan 48103
Leadership
Nirav Desai
Founder & CEO
Operating line
Simplify the technology. Strengthen the operation. Protect what matters.
03Who we serve

Organizations that depend on technology without wanting to run an IT department.

  • 01

    Small and midsize organizations

    You depend on technology every day but do not want to build and manage a large internal IT function. You need coverage, clear ownership, and predictable cost.

  • 02

    Dental practices

    Reliable daily operations, responsive support for front-desk and clinical teams, protection of patient information, and clearer HIPAA readiness — with coordination across practice-management, imaging, and hardware vendors.

  • 03

    Regulated and data-sensitive organizations

    You need structured security, risk assessment, policy, training, and compliance-readiness support — documented well enough to show someone else.

  • 04

    Organizations planning a change

    A cloud migration, an infrastructure refresh, a new location, a website, or a digital-marketing initiative — work that needs planning, coordination, and someone who owns the transition.

The people we usually work with are owners and partners, practice and office managers, operations and finance leaders, internal IT leaders who need specialist capacity, and the person who ends up responsible for privacy and security. They care whether staff can work, whether revenue can continue, whether data is protected, and whether someone picks up when something breaks.

04Additional project capabilities

Focused projects when the business needs to build or grow.

Managed IT and cybersecurity define our primary role. Website development and digital marketing remain available as separately scoped project and growth capabilities.

Website development

Planning, content structure, design, development, testing, launch, and optional maintenance around one clear visitor action.

Explore website development

Digital marketing

Search, AI visibility, landing experiences, and paid campaigns measured against the outcome defined in the project scope.

Explore digital marketing

Coverage and commitments stay in writing. ICT Solutions supports security and compliance readiness; it does not guarantee compliance, uptime, recovery, or prevention of every incident.

05Start the conversation

Tell us what keeps breaking. We will tell you what we would own.

A first conversation covers your current environment, the problems that keep recurring, and where responsibility sits today. No obligation, and no scope is agreed until it is written down.

Or call (734) 772-9499 · A human answers